The plaintiff here sued for negligence and breach of consumer contract being her contract with the travel company. That company tried to claim that the Irish courts had no jurisdiction to hear her case, but the Irish court held that the EU special rules on jurisdiction in these type of consumer contracts did indeed confer jurisdiction on the Irish courts.
The plaintiff was an Irish woman who paid to go on a cycling holiday arranged by a UK based travel company. She paid for her own flights and joined the cycling group in Sri Lanka. She had a bad accident on the trip and sued the UK company in Ireland in 2020 claiming the defendant had breached the consumer contract which led to her suffering injuries.
The UK company objected to any hearing being held in Ireland and claimed the Irish courts lacked jurisdiction. The main issue between the parties was whether the EU rules as to jurisdiction could be applied to the dispute.
These rules set out that an action under a consumer contract could be brought in the jurisdiction in which the consumer was domiciled. In addition, it stated that a “consumer contract” also covered any agreements where a party carried out commercial activity in the member state of the consumer or where that party directs such activities to that member state.
The UK company argued its internet ads did not especially target Ireland and it had not in any way directed its business to Irish consumers.
The judge took a different view. He held there were quite a few factors suggesting the UK defendant had directed its activities to the Irish market.
Firstly, the tour took place in Sri Lanka not the UK. It only began when the plaintiff, who was delayed, joined the rest of the cyclists in Sri Lanka.
Secondly, the UK travel company made arrangements to pick up the plaintiff from the airport, thereby assisting her in travelling from Ireland to join up with the tour.
Thirdly, the defendant’s website displayed testimonials from consumers including an Irish person’s comments.
Fourthly, their website allowed for Euro payments which showed the defendant was directing its services to a market other than the UK.
Finally, the court noted the plaintiff was required by the defendant to create an online account prior to buying her ticket. The online form included city and country of residence thereby putting the defendant on notice of the plaintiff’s residence when it accepted her booking.
The court rejected the UK defendant’s application to dismiss the Irish proceedings and held that the Irish courts did have jurisdiction to hear the claim based on the rules regarding consumer contracts.
Casey v Redspokes ltd t/a Redspokes Adventure Tours [2023] IEHC 297.
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